3636 N 16TH ST. PHOENIX, AZ 85016 | Monday-Friday : 7.00am-5.30pm  |  Saturday/Sunday : Closed

Dave and all your team,

I went in for an oil change yesterday and driving home I saw the nice little box of mints on the seat (other times its been a little tie bag with treats, etc.) and thought how sometimes the littlest things make a all difference.

I do/did notice the -

•customer service and hellos,
•complimentary drinks,
•hand sanitizer!?
•being able to plug in to use my phone/ laptop, and
•how the car always looks just a little cleaner than when I left it off.

Driving home yesterday I happened to glance down and noticed the floor mat beneath my shoes had been vacuumed! Driving there for my appt I actually remember glancing down and thinking, "I really need to vacuum the floor mat!" Lol

I was referred to you over 10 years ago. As a female I've always had to go to mechanics blindly, hoping and trusting they were being as straight and honest as my father (r.i.p.) would be when he used to check my car knowing I was on a budget.

Previous decades I've had my car fixed only to find out after the fact they took advantage of me. I really didn't need a new ____ (fill in the blank), or I was charged double the amount I should've been charged.

So I appreciate you, your team, and family owned business. I still remember dropping my car off and the numerous rides your father gave me to work. He was such a character. Always had a story to tell, always with a smile.

Thank you, Sincerely,

Annalisa Palacios
Very ethical and reliable shop. They have done work for family members as well as myself and it has always been a great experience. Could not be happier. Ask Glen in the office to yodel for you. He is an expert!
Lou Bencomo
As always I have found their work on my car timely, well done and at a reasonable cost. I won't go anywhere else.
Julie Kunitada
Had the check engine lite come on. They solved it and fixed it. Always ready to offer u pick up or drop off service too. Great job!!!!
Jeff Anspach
Hi I just want to say thank you for looking after my car and Resolve my problems as I try with many different garages Martin Did a good job Martin was one of the nicest Mechanic I’ve ever worked with in the past 19 years . Big thank you .
Costy Velicu
I have known Martin's Auto for a long time. Their Master Tech Justin took awesome my 2care with004 Ford Ranger. I had to have it towed to the shop and in a couple of days they had it running better than it had in a long time. I would and do recommend them to anyone that needs help with their vehicle. Thank you to Dave and his crew for taking great care of me and my truck.
Scott Leininger
Dave Martin has been one of the best people to do business with in my entire life. He's taken care of all the vehicles in my whole family for about 15 years or so. Not once have we had any issues with his services and he's always gone the extra mile to take care of us. The fact that he lets me borrow a loaner car is a tremendous service I've never seen anyone else do and it makes it much easier for me to get my car worked on. He's very honest and will always give you his best advice in regards to anything concerning your vehicle. On top of all this, he's just a hell of a guy and I always have a good time talking with him! Working with him has given me a lot of peace of mind and has been a very enjoyable experience over the years. I recommend Martin's Auto to anyone.
Sean Patrick Owens
I would recommend Martin's Auto repair to anyone without a doubt! Very professional and reliable. The best customer service and reasonable prices. My go to auto shop from now on!!!
Amador M.

The extra mile....

Management goes the extra mile!!! I’ve been a loyal, satisfied customer for many years. Recently I experienced an issue with a repair done here. Martins didn’t have to fix it. They stepped up, showed their integrity and resolved my issue. As always, they put the customer first! Thanks Guys!!

Kim, Thank you for your understanding that things don’t always work out perfect the first time but that we are always here to make it right if it doesn’t. Our customers are why we continue to do what we do and why we truly love our careers. Thank you again, Dave

Kim D

Premium service - but a premium price

Martin's is by far one of the finest mechanic shops I have been to in over 40 years. Their service, work, and ethics are unmatched. I have recommended them to anyone who needs car work, and will continue to do so in the future. All of that being said, they are not cheap. You will pay more here than other shops, but you will also get a team of dedicated professionals who will bend over backwards to help you out, who will take the time to happily explain everything that needs to be done, and will stand by their work. In my opinion, well worth the price.

Chris, it is an honor to have you understand that what we offer our customers with top technicians, service advisors and equipment can at time cost a bit more. We do all we can to keep our services equal to their costs as we also backup all we do with customer service that equals no other. Thank you again for all your referrals, that is truly our biggest compliment. Dave

Chris D

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