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I needed an oil change and checkup on my car. Martin's got me in right away and gave me a ride to and from my office. I'm also impressed with the informative email stating exactly what was done and what is recommended to be done with the car. The price is comparable to what I've paid at previous shops for an oil change & checkup. The only negative was that I was told the car would be ready in about an hour and after 1 1/2 hrs I called to check on the status. I would have preferred someone call me at the one hour mark to give me an update. Outside of that minor issue I am very pleased and will certainly return to the shop.

REPLY

Jeanna,

We thank you again for giving us the opportunity to experience what we have to offer our customers. We do all we can to make your visits as convenient, quick and cost effective as possible. We do strive to stay on schedule with repairs and services so we apologize for the fact you called us for an update before we could call you. Thank you for letting us know your feeling so that we can continue to get better.

Jenna J

I moved here from Oklahoma where I always had my dad or brother to work on my vehicle. I was referred to Martin's by a shop which specializes is a specific make (I have a Ford). I never felt like I was being taken advantage of and Glenn took great care in explaining things to me. I will continue to service my car here.

REPLY

Thank you Rachel,
Welcome to AZ, we are happy to have you here and have you as one of our customers. Hearing that your experience let you know we were the right choice is a true compliment. Glenn is a great asset to us and is great at communicating with customers. Thank you again and we look forward to seeing you for your next service.

Rachel C

 I've been going to Martin's Auto Repair for over a year now for all my needs. I think they're very down-to-earth, and if you have a limited budget they will work with you to find the best solution for the lowest cost if necessary. I've never had any issues after numerous visits and would highly recommend them!

REPLY

Thank you Dave, we do all we can to make sure you understand your vehicle and what it takes to care for it in the best possible way. We know auto repair can be outside your budget and we are happy to work customers to get the best results on the most important items needed first. Maintenance is the key to caring for your vehicle and that is what we are here to assist you with. We look forward to caring for your vehicle for years to come.

Dave Nuzik

Called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made it happen...even took a neighborhood drive. We scheduled a drop off the next day. Mid afternoon that next day...problem resolved...and their diagnosis was on spot. Drives like a dream...fair cost to fix...even provided a nice rental while I waited.

REPLY

Bill, you remind us why we enjoy what we do. Being able to work with our customers to meet their repair needs along with their schedule needs is what we work hard to achieve. We know how difficult it is to be without your vehicle and we are happy to have been able to get you in, out and have fixed the issue to have you driving like a dream once again. Thank you for choosing us! 

Bill Kurtz

 Car emergencies are not so bad when you have really good people to help. Clouds of billowing white smoke from my tailpipe were fixed promptly when I brought my car to the ever dependable folks at Martin's. I'm glad I know where to go for great service for my car, Thanks again Martin's!

REPLY

We were very happy to be able to help and get you back on the road after your emergency. Thank you for your kind words and support. Drive Safe

B. Schummer

I have always trusted Martin's Auto to get the job done right, and a fair price, even though I now live in Chandler I will keep taking my vehicles into Martin's for my autos repair .

REPLY

Art, thank you for letting us know we are worth the drive! We look forward to caring for you and your vehicles for years to come. 

Art Enriquez

Martin's has always been a top notch shop. From the Owners to the Techs and their Shop manager is probably the most knowledgeable in the Valley. Recommend highly for all your repair and Maintenance needs.

REPLY

What can we say but, we are honored! James, we thank you for giving us the opportunity to earn such a compliment. We have worked hard to build a team that has been working together for years to give quality, honest service. Thank you again! 

James S

Excellent work and great value from a top team. Along with honesty, integrity and excellence in service, I fully recommend Martin's Auto Repair for service on any vehicle.

REPLY

Thank you for your kind words and support. We are just as happy to be able to care for you and your vehicles for so many years. We look forward to many more years to come. We work hard to continue to be the best auto repair and service shop around. 

Leigh H

I was treated very professionally and kindly. I was concerned about costs, looked it up, and they had an absolutely fair price for the work I needed. I've had no issues so far, and plan to continue going to them for all my needs.

REPLY:

Thank you for coming to us when there are many places to choose from. We pride ourselves for offering honest and professional services at a fair price. We look forward to doing business with you. Welcome to the MARTIN FAMILY! 

David N

Several items completed in one day at a cost lower than estimated.

The total cost of the service Martin's performed was significantly less than the estimate I received; Glen continues to search for the best quality deals and passes those savings on to the customers. The quality of work is 2nd to none and even if something were to go wrong, Martin's does something a lot of garages no longer do - MARTIN'S STANDS BEHIND THEIR WORK. I have been taking our vehicles to Martin's for roughly 8 years with no regrets. I ALWAYS recommend them to fellow employees when asked about mechanics.

REPLY

We are incredibly pleased to know that after many years of servicing your vehicle we are still exceeding your expectations and earning your recommendations to friends and family. Standing behind our work is what has kept us going strong for 45 years. Thank you Isaac for your support and continued business. 

Isaac P

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