3636 N 16TH ST. PHOENIX, AZ 85016 | Monday-Friday : 7.00am-5.30pm  |  Saturday/Sunday : Closed

Need to add the super convenient drop off and pick-up service this family offers their customers.. Again new 85016/85014 and all surrounding zips trust your car care to folks who really do care!
Caroline B Condit
I called to set an appt. to check a code I got on my Hum. Got in first thing this morning 6.21.18 and got the completion call at 1330 hrs. My car was due for new tags July 2018 so I figured I would get emissions code fixed then go to emissions and then request new tags. Imagine my shock at hearing this WONDERFUL set of folks not only took care of the code and reset the car...BUT took it through emissions to boot! I just love the way this family owned company does business and HIGHLY recommend Martins to all newly planted folks in the valley! Thank you again for such GREAT SERVICE and care!!!!!
Caroline B Condit
I am very happy with their service. They are very professional and efficient. I was worried about the repairs cost but was not that much high. I would recommend them to my neighbors. Here is my website to contact me: http://topaircompressorreviews.com
Robin

I needed an oil change and checkup on my car. Martin's got me in right away and gave me a ride to and from my office. I'm also impressed with the informative email stating exactly what was done and what is recommended to be done with the car. The price is comparable to what I've paid at previous shops for an oil change & checkup. The only negative was that I was told the car would be ready in about an hour and after 1 1/2 hrs I called to check on the status. I would have preferred someone call me at the one hour mark to give me an update. Outside of that minor issue I am very pleased and will certainly return to the shop.

REPLY

Jeanna,

We thank you again for giving us the opportunity to experience what we have to offer our customers. We do all we can to make your visits as convenient, quick and cost effective as possible. We do strive to stay on schedule with repairs and services so we apologize for the fact you called us for an update before we could call you. Thank you for letting us know your feeling so that we can continue to get better.

Jenna J

I moved here from Oklahoma where I always had my dad or brother to work on my vehicle. I was referred to Martin's by a shop which specializes is a specific make (I have a Ford). I never felt like I was being taken advantage of and Glenn took great care in explaining things to me. I will continue to service my car here.

REPLY

Thank you Rachel,
Welcome to AZ, we are happy to have you here and have you as one of our customers. Hearing that your experience let you know we were the right choice is a true compliment. Glenn is a great asset to us and is great at communicating with customers. Thank you again and we look forward to seeing you for your next service.

Rachel C

 I've been going to Martin's Auto Repair for over a year now for all my needs. I think they're very down-to-earth, and if you have a limited budget they will work with you to find the best solution for the lowest cost if necessary. I've never had any issues after numerous visits and would highly recommend them!

REPLY

Thank you Dave, we do all we can to make sure you understand your vehicle and what it takes to care for it in the best possible way. We know auto repair can be outside your budget and we are happy to work customers to get the best results on the most important items needed first. Maintenance is the key to caring for your vehicle and that is what we are here to assist you with. We look forward to caring for your vehicle for years to come.

Dave Nuzik

Called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made it happen...even took a neighborhood drive. We scheduled a drop off the next day. Mid afternoon that next day...problem resolved...and their diagnosis was on spot. Drives like a dream...fair cost to fix...even provided a nice rental while I waited.

REPLY

Bill, you remind us why we enjoy what we do. Being able to work with our customers to meet their repair needs along with their schedule needs is what we work hard to achieve. We know how difficult it is to be without your vehicle and we are happy to have been able to get you in, out and have fixed the issue to have you driving like a dream once again. Thank you for choosing us! 

Bill Kurtz

 Car emergencies are not so bad when you have really good people to help. Clouds of billowing white smoke from my tailpipe were fixed promptly when I brought my car to the ever dependable folks at Martin's. I'm glad I know where to go for great service for my car, Thanks again Martin's!

REPLY

We were very happy to be able to help and get you back on the road after your emergency. Thank you for your kind words and support. Drive Safe

B. Schummer

I have always trusted Martin's Auto to get the job done right, and a fair price, even though I now live in Chandler I will keep taking my vehicles into Martin's for my autos repair .

REPLY

Art, thank you for letting us know we are worth the drive! We look forward to caring for you and your vehicles for years to come. 

Art Enriquez

Martin's has always been a top notch shop. From the Owners to the Techs and their Shop manager is probably the most knowledgeable in the Valley. Recommend highly for all your repair and Maintenance needs.

REPLY

What can we say but, we are honored! James, we thank you for giving us the opportunity to earn such a compliment. We have worked hard to build a team that has been working together for years to give quality, honest service. Thank you again! 

James S

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