3636 N 16TH ST. PHOENIX, AZ 85016

Monday-Friday : 7.00am-5.30pm
Saturday/Sunday : Closed

3636 N 16TH ST. PHOENIX, AZ 85016

Monday-Friday : 7.00am-5.30pm
Saturday/Sunday : Closed

Above and Beyond

Called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made it happen...even took a neighborhood drive. We scheduled a drop off the next day. Mid afternoon that next day...problem resolved...and their diagnosis was on spot. Drives like a dream...fair cost to fix...even provided a nice rental while I waited.

REPLY

Bill, you remind us why we enjoy what we do. Being able to work with our customers to meet their repair needs along with their schedule needs is what we work hard to achieve. We know how difficult it is to be without your vehicle and we are happy to have been able to get you in, out and have fixed the issue to have you driving like a dream once again. Thank you for choosing us!
 
Date of Posting: 17 March 2017
Posted By: Bill Kurtz
Always willing to help you find the best solution to fit your budget.

I've been going to Martin's Auto Repair for over a year now for all my needs. I think they're very down-to-earth, and if you have a limited budget they will work with you to find the best solution for the lowest cost if necessary. I've never had any issues after numerous visits and would highly recommend them!

REPLY
Thank you Dave, we do all we can to make sure you understand your vehicle and what it takes to care for it in the best possible way. We know auto repair can be outside your budget and we are happy to work customers to get the best results on the most important items needed first. Maintenance is the key to caring for your vehicle and that is what we are here to assist you with. We look forward to caring for your vehicle for years to come.
 
Date of Posting: 17 March 2017
Posted By: Dave Nuzik
Phoenix, AZ
I have always trusted Martin's Auto to get the job done right, and a fair price, even though I now live in Chandler I will keep taking my vehicles into Martin's for my autos repair .

REPLY
Art, thank you for letting us know we are worth the drive! We look forward to caring for you and your vehicles for years to come.
 
Date of Posting: 10 November 2016
Posted By: A. Enriquez
I can count on Martin's
Car emergencies are not so bad when you have really good people to help. Clouds of billowing white smoke from my tailpipe were fixed promptly when I brought my car to the ever dependable folks at Martin's. I'm glad I know where to go for great service for my car, Thanks again Martin's!

REPLY
We were very happy to be able to help and get you back on the road after your emergency. Thank you for your kind words and support. Drive Safe
 
Date of Posting: 10 November 2016
Posted By: B. Schummer
Understanding of the Customers needs
Martin's has always been a top notch shop. From the Owners to the Techs and their Shop manager is probably the most knowledgeable in the Valley. Recommend highly for all your repair and Maintenance needs.

REPLY
What can we say but, we are honored! James, we thank you for giving us the opportunity to earn such a compliment. We have worked hard to build a team that has been working together for years to give quality, honest service. Thank you again!
 
Date of Posting: 15 August 2016
Posted By: James S
Phoenix
Excellent Service - Very grateful I found Martin's Auto Repair
Excellent work and great value from a top team. Along with honesty, integrity and excellence in service, I fully recommend Martin's Auto Repair for service on any vehicle.

REPLY
Thank you for your kind words and support. We are just as happy to be able to care for you and your vehicles for so many years. We look forward to many more years to come. We work hard to continue to be the best auto repair and service shop around.
 
Date of Posting: 05 August 2016
Posted By: Leigh H
Phoenix
Authentic, polite, down to earth
I was treated very professionally and kindly. I was concerned about costs, looked it up, and they had an absolutely fair price for the work I needed. I've had no issues so far, and plan to continue going to them for all my needs.

REPLY:
Thank you for coming to us when there are many places to choose from. We pride ourselves for offering honest and professional services at a fair price. We look forward to doing business with you. Welcome to the MARTIN FAMILY!
 
Date of Posting: 01 August 2016
Posted By: David N
Phoenix

Several items completed in one day at a cost lower than estimated.


The total cost of the service Martin's performed was significantly less than the estimate I received; Glen continues to search for the best quality deals and passes those savings on to the customers. The quality of work is 2nd to none and even if something were to go wrong, Martin's does something a lot of garages no longer do - MARTIN'S STANDS BEHIND THEIR WORK. I have been taking our vehicles to Martin's for roughly 8 years with no regrets. I ALWAYS recommend them to fellow employees when asked about mechanics.



REPLY


We are incredibly pleased to know that after many years of servicing your vehicle we are still exceeding your expectations and earning your recommendations to friends and family.


Standing behind our work is what has kept us going strong for 45 years. Thank you Isaac for your support and continued business.

 
Date of Posting: 15 March 2016
Posted By: Isaac P
Best Auto Repair shop in Arizona!!
Everyone here is professional and they treat you like a person unlike many of the name brand shops. They are honest and will work with you. I have been going here for all my repairs for the last 15 years. HIGHLY Recommend their services.

REPLY:
What a compliment, thank you Patricia! Even after 15 years of caring for your vehicles we still work hard to give you the personal service you deserve. We are looking forward to many more years!
 
Date of Posting: 01 February 2016
Posted By: Patricia M.
Wonderful Staff
Going to have a car fixed is a hassle with the fees and finding a good mechanic. I have to say, I enjoy taking my car to Martin's. Not only are they nice but if you call ahead, they do not forget you and move on to a new customer.... This was my second visit to their business and I feel they have done a great job both times, going above and beyond in my opinion. Also, the fact that they pick you up and drop you off to leave and retrieve your car is a plus. I cannot say how valuable that is to me so I don't have to find a ride or deal with a taxi! This place will continue to have my business. Thank you so much!!

REPLY
Evan, seeing that your experiences with us have been enjoyable reminds us that our hard work and personal service makes a difference. Thank you for taking the time to let us know what you think about our business. We do all we can to make your visits as easy and convenient as possible.
 
Date of Posting: 28 January 2016
Posted By: Evan J

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